Testimonials for Lawson Home Services

1. Can you share the problem you had with your home that prompted you to call Dr. Energy Saver Delmarva? The problem we have with our home is the insulation in the attic and in the crawl space is outdated and damaged. That, along with the way our home was built, leaves our rooms extremely cold in the winter and very hot in the summer months which means we have higher utility bills in order to keep the home warm or cool.  2. Can you share with us your experience with the crew? My experience with the crew was great. We didn't know we had a water pipe leaking in the crawl space. The foreman of the crew took pictures and informed me of the problem. He then offered to cap off the pipe for me if I could go to the store and purchase the part. This saved me the money from having to call a plumber which would have also halted the project. Also, we had previously paid someone else to remove the old insulation from the crawl space and we found out that the job had not been fully completed. The crew removed the remaining insulation for me (for an additional charge). My only gripe is that the actual costs of removing the insulation had not been discussed.  3. Can you share with us your experience with the office staff? The office staff went above and beyond to work with my family. We hit a financial snag which meant we couldn't keep the payment schedule we had originally arranged. They were very understanding and did what they could to accommodate our situation and work out a new plan.  4. Can you share with us your experience with your sales rep? Our sales rep, Kevin, was courteous and knew his business. He took his time to listen to what we needed and then did a thorough walk-through of our home. He came prepared with information sheets and materials so we could make the best decision on how to make our home more energy efficient.  5. Did we meet your full expectations? The Dr. Energy Saver staff has definitely met my expectations.  6. On a scale of 1-10, 10 being the highest, what rating would you give us? 9.5 7. What would be the top 3 reasons you would tell a friend to hire Dr. Energy Saver Delmarva? I would recommend Dr. Energy Saver Delmarva to my friends because of the professionalism of the staff, the quality of services and because the overall experience was drama and hassle free. 8. Have you noticed any changes in the energy efficiency of your home? For example: lower utility costs? I have not yet noticed any change in my energy efficiency because we had to break the work up into phases. We still have a lot of work to be done which leaves a lot of areas that need improvements, including installing new insulation. With that being said, we will absolutely call on the Dr. Energy Saver team to come back out and do the remaining projects.  9. Why did you choose Dr. Energy Saver Delmarva versus another company? We chose Dr. Energy Saver Delmarva versus any other provider because when we had our meeting with the sales rep, he did such a great job with giving us the information we needed and actually showing us and explaining to us what our biggest problems were and how to fix them. We never got the sense that he was trying to sell us a dream or anything that we didn't absolutely need for our home.  10. Any last thoughts? I can't wait to get the rest of our projects completed so we can really see the difference in the energy efficiency of our home.

Mike was very easy to work with. I feel he listened to all of our questions and concerns and that he welcomes them. I appreciate all of your aids (videos, booklet, etc.) and meters to educate your clients and see the situation as it is. It leaves me feeling like I am making an informed decision and the structure of your policies is outstanding! Thank you!

Butch spent a lot of time in the crawl space, looking everything over, did not rush through. Spent an equal amount of time answering all my questions. I felt very comfortable dealing with Butch.

From beginning contact through to the present time this company has been attentive to their job and to the homeowner. Of course how efficient the home is now after the air sealing has been done will be known after the winter season. But the summer air conditioning season seemed better in that total house air movement seemed less. Less drafts were felt.

Very Pleased overall with Survey (Kevin) & Installation (Billy & Crew). Everything was completed efficiently & Properly. Good firm to do business with.

The production crew came in, got right to it and certainly didn't fool around. The one man that does the actual blow in of the insulation went above and beyond the call of duty on some of the areas he had to get too. They didn't mess around which is exactly the way I like it. I'm very pleased with the work. 

Butch was prompt, professional and very thorough.

You're whole crew were very mannerly and had excellent workmanship. 

You're services are GOD SENT! I cannot say enough about your service for so many people in need like me. Your company is a blessing. 

More on time than anyone I have ever had here.

I struggled to find someone who would do what *I* wanted them to do, not less, not more.  These guys are very professional and courteous, and did a great job.  The best part is my home is sooooo much more comfortable!

The professional manner that the energy audit was handled - all matters were explained completely. The office staff was courteous and helpful. The installation crews arrived on time and were courteous. After the job was completed the crew performed an excellent job with cleanup.

Cathie & I are very satisfied by the work Dr. Energy Saver did in our home. The initial audit was very thorough and the rep pointed out a lot of areas that we could improve on our home to save heat. Due to our tight budget at the time, we could only afford 2 of the 8 recommendations; installing a return vent in a room with only an intake vent, and sealing up our entire attic area of any leaks. Their crew came in and spent most of the day doing both. The two guys were very professional, friendly, and knew their stuff. The next day, my wife and I noticed a significant difference in the temperature in our home. Our living room area used to always be 80-90 degrees in the summer, unless we cranked the air conditioning thermostat below 71, which led to big bills. After they did their work, our living room is now a comfortable 73-79 degrees in the summer without having the thermostat below 73 [degrees]. So, I am quite pleased, and when I have the finances, I plan to have 2-3 more projects done by them.

We are very pleased with the work! Our house feels less drafty and the floors are warmer in the back of the house. After the presentation and the thorough inspection of our house, we confidently chose Dr. Energy Saver. We had good experiences with your staff and crew who were all kind and informative.

The inspectors were professional and competent.