1. Why they needed a radon mitigation system:
Dawn, a homeowner in Easton, Maryland, prioritized her family's health and became concerned about the long-term health risks associated with radon gas exposure. Radon, a naturally occurring gas that can seep into homes through cracks in the foundation, can pose a health threat with prolonged exposure.
2. Why the customer chose the company:
Dawn chose Lawson Home Services due to our expertise in creating healthy homes and our commitment to after-sales care. The thorough assessment, professional radon testing, and clear communication instilled confidence in Dawn. She knew she wasn't just getting a system installed; she was gaining peace of mind with a company that prioritized ongoing system effectiveness.
3. What's causing the problem:
Radon gas can enter homes through various openings, including cracks in the foundation, around sump pump pits (if present), or other openings in the basement. Its silent and invisible nature makes testing and mitigation crucial for a safe living environment.
4. How we fixed the problem:
Following Dawn's initial contact, our team conducted a thorough assessment, addressing her concerns and evaluating her property. A crucial aspect of this assessment was a professional radon test to determine the need and scope of the mitigation system. Based on these findings, we designed and installed a customized system for Dawn's home.
This typically involved:
- Strategic Pipe Placement: Our experts meticulously planned a network of pipes to efficiently capture radon gas beneath the basement slab, leaving no room for escape.
- Powerful Yet Efficient Radon Fan: We installed a high-performance fan that effectively removes radon while minimizing energy consumption.
- Manometer Monitoring: A watchful eye is key! A manometer is installed to continuously monitor the system's effectiveness, ensuring optimal long-term performance.
- Sump Pump Pit Integration: We ensured its proper integration with the system to prevent any conflicts and maintain optimal functionality.
5. What's unique with this situation:
Every basement has its own characteristics. Lawson's personalized approach tailors the mitigation system to address Dawn's specific needs, guaranteeing optimal results for her unique home.
6. Client's feedback:
Dawn was impressed by our expertise, transparent communication, and after-sales support. Knowing her family is now protected from radon gas provides immense relief and peace of mind. Lawson Home Services prioritizes creating healthy homes, one breath of fresh air at a time.